by Grazel Gueco | Oct 24, 2022 | Uncategorized
You see its potential and you know that community management is a fundamental part of your marketing strategy. Community management has become so much more than just responding to comments on social media. It’s about creating connections between fans and...
by Grazel Gueco | Oct 14, 2022 | Uncategorized
We all know that social media is a powerful tool for customer engagement. It can help you build customer loyalty, attract new clients and drive sales. But if you aren’t using social media in a way that resonates and relates with your customers, then it’s...
by Shun Bueno | Oct 10, 2022 | Uncategorized
Have you ever thought about what your brand would sound and look like if it was a person? Imagine a customer engaging with your brand. The way you speak to them paints a picture in their head of what your brand looks like— that’s the power of having a Tone of...
by Shun Bueno | Sep 26, 2022 | Uncategorized
Memes have taken over the internet and now became its language. They’re a piece of content that typically exists to make fun of something or to express an opinion, and most of the time are humorous or satirical. Images, videos, catchphrases, or even just words,...
by Shun Bueno | Sep 16, 2022 | Uncategorized
As a community manager, you deal with a ton of inquiries and engage in hundreds of conversations every single day. You are tasked to manage a community (or a few), ensuring that it remains a positive environment for its members. This can be a lot of work and...
by Grazel Gueco | Sep 9, 2022 | Uncategorized
Community managers are often tasked with increasing their company’s exposure by engaging with customers and potential clients on social media. However, there’s a fine line between this kind of engagement and what could be considered spamming. In this blog, we’ll...
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