by Tess | Jun 30, 2023 | Uncategorized
Mastering Community Building: A Guide to Leveraging User-Generated Content Mastering Community Building: A Guide to Leveraging User-Generated Content User-generated content (UGC) has emerged as a potent force in community building. Consider it modern word-of-mouth,...
by Tess | Jun 30, 2023 | Uncategorized
Fostering Connection: How Emotional Intelligence Drives Community Engagement In today’s digital landscape, community management is pivotal in shaping brand perception and cultivating a loyal customer base. Effective community management goes beyond mere...
by Tess | May 3, 2023 | Uncategorized
A Guide to Social Media Community Management: Understanding What Is a Community Manager Social media community management is the process of building, nurturing, and engaging with an online community around a particular brand, product, or service. It involves...
by Grazel Gueco | Mar 15, 2023 | Uncategorized
Let’s face it: social media can be a wild and unpredictable place. One moment, your brand can be basking in the glow of positive feedback and engagement, and the next, you could find yourself in the middle of a full-blown PR crisis. As a community manager,...
by Grazel Gueco | Feb 3, 2023 | Uncategorized
Conflict is an inevitable part of any community. Whether it’s a disagreement between members or between the brand and a customer, it’s bound to happen. But don’t worry, with the right approach and a dash of wit, any conflict can be managed smoothly...
by Grazel Gueco | Jan 12, 2023 | Uncategorized
It’s 2023, and it’s reasonable to wonder if artificial intelligence could ever replace human community managers. While AI can certainly be a valuable tool for streamlining engagement and providing valuable insights, it is unlikely to ever fully replace human community...
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