by Grazel Gueco | Mar 15, 2023 | Uncategorized
Let’s face it: social media can be a wild and unpredictable place. One moment, your brand can be basking in the glow of positive feedback and engagement, and the next, you could find yourself in the middle of a full-blown PR crisis. As a community manager,...
by Grazel Gueco | Feb 3, 2023 | Uncategorized
Conflict is an inevitable part of any community. Whether it’s a disagreement between members or between the brand and a customer, it’s bound to happen. But don’t worry, with the right approach and a dash of wit, any conflict can be managed smoothly...
by Grazel Gueco | Jan 12, 2023 | Uncategorized
It’s 2023, and it’s reasonable to wonder if artificial intelligence could ever replace human community managers. While AI can certainly be a valuable tool for streamlining engagement and providing valuable insights, it is unlikely to ever fully replace human community...
by Grazel Gueco | Jan 6, 2023 | Uncategorized
As the world becomes increasingly connected, the role of community management is only going to become more important. From online forums and social media to in-person meetups and events, communities provide a space for people to come together, share ideas, and support...
by Grazel Gueco | Dec 16, 2022 | Uncategorized
As a community manager, you probably know that managing a community can be both rewarding and challenging. You’re the one who keeps the community vibrant, engaged, and growing. But with great power comes great responsibility, and there are some common challenges...
by Grazel Gueco | Dec 9, 2022 | Uncategorized
As a community manager, empathy is one of the most important qualities you can possess. At its core, empathy is the ability to understand and share the feelings of others. It’s not just about feeling sorry for someone or feeling the same emotions...
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