by Grazel Gueco | Dec 9, 2022 | Uncategorized
As a community manager, empathy is one of the most important qualities you can possess. At its core, empathy is the ability to understand and share the feelings of others. It’s not just about feeling sorry for someone or feeling the same emotions...
by Grazel Gueco | Nov 29, 2022 | Uncategorized
A brand’s audience demands all the attention, love, and care to start and maintain a good relationship. When community managers answer to those demands, customers stay. Or the brand can leave them high and dry and they, well, leave. (It’s a two-way...
by Grazel Gueco | Oct 24, 2022 | Uncategorized
You see its potential and you know that community management is a fundamental part of your marketing strategy. Community management has become so much more than just responding to comments on social media. It’s about creating connections between fans and...
by Grazel Gueco | Oct 14, 2022 | Uncategorized
We all know that social media is a powerful tool for customer engagement. It can help you build customer loyalty, attract new clients and drive sales. But if you aren’t using social media in a way that resonates and relates with your customers, then it’s...
by Grazel Gueco | Sep 9, 2022 | Uncategorized
Community managers are often tasked with increasing their company’s exposure by engaging with customers and potential clients on social media. However, there’s a fine line between this kind of engagement and what could be considered spamming. In this blog, we’ll...
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